Frequently Asked Questions

We’ve compiled answers to the most common questions about our trading cards, hobby boxes, pre-sales, and shipping.

1. What is Ho2Cards?

Ho2Cards is a trusted online store for sports trading cards, collectible hobby boxes, and rare card releases. We cater to collectors of all levels, from beginners to seasoned hobbyists.

2. Are your cards authentic?

Yes! All cards and hobby boxes sold on Ho2Cards are 100% authentic and sourced from trusted suppliers. We guarantee the quality and authenticity of every product.

3. How can I place an order?

  1. Browse our website and select your desired products.

  2. Add items to your cart.

  3. Complete checkout using our secure payment system.

  4. Receive an order confirmation via email.

4. Do you offer pre-orders?

Yes! Many of our rare or upcoming releases are available for pre-order. Pre-order items will ship on or shortly after the official release date.

Important: Pre-orders cannot be canceled once shipped.

5. How long does shipping take?

  • United States: 3–7 business days

  • Canada: 7–14 business days

  • International: 10–21 business days

Tracking information is provided once your order ships.

6. Can I return an item?

Yes, we offer returns for items that are unused, unopened, and in original packaging within 14 days of delivery.

Note: Opened hobby boxes, digital codes, and pre-sale items are non-returnable.

Refer to our Refund and Return Policy for full details.

7. What if my package is lost or damaged?

  • Lost package: Contact us immediately at kuldmaamaert82@gmail.com and we will work with the carrier to locate or replace your order.

  • Damaged package: Notify us within 48 hours of delivery with photos to receive a replacement.

8. How can I contact Ho2Cards?

📧 Email: kuldmaamaert82@gmail.com
📞 Phone: +1 (773) 664-7725

Our team is available Monday–Friday, 9:00 AM – 6:00 PM (CST), and Saturday 10:00 AM – 4:00 PM.

9. Do you ship internationally?

Yes! We ship to most countries. International customers are responsible for customs fees, import taxes, or duties.

10. How can I stay updated on new releases and pre-sales?

Subscribe to our newsletter and follow us on social media for the latest product drops, exclusive pre-orders, and special promotions.

Ho2Cards – Your Trusted Source for Collectible Cards and Hobby Boxes